Click on each item for additional information.
Please complete a new enrollment card (click here). Please provide this signed form to your employer – they may also need to know about important changes to your status and benefits enrollment. They will forward your completed form to us for handling.
The hospital emergency room is not the best place to seek routine health care. We encourage everyone to establish a relationship with a doctor before you need care and to schedule regular preventive visits. Your family physician is most qualified to provide you and your family with personalized health and wellness care.
As a reminder, most CGF plans include NurseLine, a toll-free hotline where you can speak with a nurse any day, all day, every day of the year. The toll-free number is located on your identification card.
Yes, please contact us and we can prepare a list of physicians and/or hospitals near you. You may also search for providers using the links below or through HealthView.
Outside of California: First Health
This depends on many factors, including the medical plan deductible (the amount you pay before benefits begin) and coinsurance (your share of costs). Please contact our office to speak directly with a customer service representative about benefits covered under your company’s plan.
Claims are typically processed within 30 days. Occasionally claims are delayed for more insurance information, physician records, or other reasons. Please contact us to research the status of any pending medical claims. Claims status is also available on the HealthView site.
The Explanation of Benefits (EOB) statement confirms that WGAT received your medical claim, and how that claim was processed. The EOB should match any invoices you receive from your medical care provider. Please contact us if there are discrepancies or if you have other questions about this statement. We always suggest keeping your statements on file in case you need it in the future (How to Read Your Explanation of Benefits).
You may also receive EOBs via email by registering on HealthView.
Prescription drugs may be available at four different price points:
If you are prescribed regular medication(s), our convenient mail order program makes it easy to get refills. By using mail order, nyou can receive a 90 day supply of prescription drugs delivered to your home address. Save a trip to the pharmacy, and save money on nyour Rx co-pay!
The Health Management Program is also a way to qualify for free or discounted prescriptions and is designed to help patients with asthma, diabetes, high blood pressure, and high cholesterol. The Health Management Program also includes free health coaching for anyone wishing to quit smoking or lose weight!
Health Management Program (English)
Congratulations! We need to update our records to add your new child to the health plan. Please complete the attached enrollment card and return to our office within 31 days of the date of birth.
Coverage is typically offered: a) for new hires and, b) during the annual open enrollment period. Employees may be allowed to enroll themselves and eligible dependents (if applicable) if they experience a “qualifying event” during the Plan Year.
Qualifying events that may be allowed include:
Your privacy is a serious matter and we take extra care to ensure that the personal and private data you share with CGF is protected. All account information is respected as confidential. We do not release private information to any person or entity without approval. If you wish to authorize CGF to release your private information, you may use the Protected Health Information form, click for English or Spanish. Your healthcare information is also protected by WGAT. To view WGAT’s privacy practices, click here.